Contact Us

Contact Details

Maple House
382 Kenton Road
Telephone: 0845 004 6006
Fax: 0845 004 6003

Business hours & telephone support

Monday to Friday
09:00 – 17:30

Out of hours e-mail support

Monday to Sunday
07:00 – 22:00
4 hour response time

Registration numbers:

Company registration number 2780040,
VAT registration number 625782255

Email Contacts

General Information:

Complaints Policy

About this policy

Indexscope Ltd t/a ABCnet, – is committed to excellent customer service. As a leading provider of high quality, business strength connectivity, hosting and managed services, we recognise our role as a trusted partner in the day to day support of our customer’s business operations.
Our goal is to deliver service excellence to all of our customers. If you are unhappy with our service please contact us. It is through your feedback that we are able to review and improve the overall service we provide. We are totally committed to ensuring that every complaint is investigated fully, resolved to a satisfactory conclusion and within a reasonable timeframe

Making a complaint

To raise a formal complaint please writes or email:

Attn: Complaints Manager

Post Letter to our  Office:

Indexscope Ltd t/a ABCnet, Maple House, 382 Kenton Road, Harrow, Middlesex, HA3 9DP

Please include as much detail as possible; e.g.:

– Your name and contact details
– The nature of your complaint
– The impact on your business
– Any other relevant information

Your complaint will be acknowledged within 1 business day with the aim of resolution within 20 working days