Contact Details
Maple House
382 Kenton Road
Harrow
Middlesex
HA3 9DP
Telephone: 0845 004 6006
Fax: 0845 004 6003
Email: support@abcnet.co.uk
Business hours & telephone support
Monday to Friday
09:00 – 17:30
Out of hours e-mail support
Monday to Sunday
Support@abcnet.co.uk
07:00 – 22:00
4 hour response time
Registration numbers:
Company registration number 2780040,
VAT registration number 625782255
Email Contacts
Support: support@abcnet.co.uk
Sales: sales@abcnet.co.uk
General Information: info@abcnet.co.uk
Accounts: accounts@abcnet.co.uk
Abuse: abuse@abcnet.co.uk
Complaints: complaints@abcnet.co.uk
Complaints Policy
About this policy
Indexscope Ltd t/a ABCnet, – is committed to excellent customer service. As a leading provider of high quality, business strength connectivity, hosting and managed services, we recognise our role as a trusted partner in the day to day support of our customer’s business operations.
Our goal is to deliver service excellence to all of our customers. If you are unhappy with our service please contact us. It is through your feedback that we are able to review and improve the overall service we provide. We are totally committed to ensuring that every complaint is investigated fully, resolved to a satisfactory conclusion and within a reasonable timeframe
Making a complaint
To raise a formal complaint please writes or email:
Attn: Complaints Manager
Post Letter to our Office:
Indexscope Ltd t/a ABCnet, Maple House, 382 Kenton Road, Harrow, Middlesex, HA3 9DP
Please include as much detail as possible; e.g.:
– Your name and contact details
– The nature of your complaint
– The impact on your business
– Any other relevant information
Your complaint will be acknowledged within 1 business day with the aim of resolution within 20 working days